What is the most important tool in Business? ... The Telephone

1-1 Training

Gary Morgan Training you to improve your business skills

Are you a business owner? So am I.

I currently own two businesses; Milestone Experts and Milestone Contact Centre UK Ltd.

That’s why I understand the challenges business owners and sole traders face, and with this in mind I offer a 1-1 business training service designed just for you.

These training sessions can be held either face to face or over the phone for as little as £200.00+VAT

Whatever method you choose, the most important thing is I can help you to identify the areas you need to develop and then provide you with a solution.

Call me today on: 020 8337 5937 or email: info@milestoneexperts.co.uk

Here are just some of the things I can help you with:

  • Telephone Techniques
  • Planning a call
  • Introducing yourself
  • Establishing your customers needs
  • Effective questioning skills
  • Phrases that have impact
  • Selling more of your product/service
  • Asking for the business
  • Creating a good first impression
  • Presentation skills
  • Talking costs without fear
  • How to handle objections
  • Negotiation skills
  • Cold calling
  • How to handle rejection
  • Time management
  • Communication skills
  • How to make your clients feel important
  • Referral skills
  • Networking skills
  • Prospect calling

If you would like a personal 1-1 session with Gary Morgan then call today on: 020 8337 5937 or email: info@milestoneexperts.co.uk

Testimonials

What are our clients saying about us?

“Gary Morgan at Milestone was introduced to me as someone who could train my team to deliver customer focused selling!  I am writing this Testimonial some three months after he started this project to say he has most definitely delivered as we have seen our rate of new customers climb.  Gary has given all of us the confidence to get on the telephone and talk to prospects and existing customers about what we do and how we can deliver more value.  We feel very comfortable with his approach”.

Claire Sandbrook – CEO Shergroup

Latest Blog Article

What’s the difference between Leadership and Management Training?

I’ve heard it said that Management training sounds like a punishment but Leadership training sounds like a privilege. You’d tell your friends you were going on the latter but not the former. Why is that? Leadership these days is associated with qualities of power, visualising the future, inspiring people. Management has got a reputation for meaning  dull routines for organising, problem solving, measuring, controlling and doing things you have to do but don’t particularly like doing. I’ve even heard and read that Leadership is about the right brain activities – …

Keep in touch

Tel: 020 8337 5937 : Full contact details

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