What is the most important tool in Business? ... The Telephone

Referral Skills Training

Fact – 70% on average of all new business is gained through word of mouth and positive recommendation.

Are you missing out on your share of winning more business though referrals?

This In-House training course will provide your staff with invaluable insight into how you can generate an almost infinite stream of referrals for your business.

Word of mouth marketing has long been recognised as one of the most effective ways to increase business revenues, and yet earning those recommendations seems to elude most individuals. Many businesses leave their referral strategy to chance, as a result, they fail to capitalise on their existing contacts and miss out on new business sales opportunities.

With the help of Milestone Experts you can build a focused, targeted introduction strategy with confidence and never leave winning referrals to chance. This means you’ll continue to generate high quality business introductions time after time resulting in improved sales performance.

This fun, interactive and energising training course is designed to give your staff staff practical methods of how to maximise your referral approach.

Those attending will learn how to:

  • increase your referrals
  • ask for the right referral for your business
  • how to be more confident in winning referrals
  • generate a constant stream of referrals which in turn will improve your sales
  • Learn the best times to ask for referrals
  • Build rapport
  • create an impression that your clients will never forget and will want to tell others about
  • build better business relationships with your contacts
  • get people talking about you and your business
  • turn an introduction into revenue
  • avoid common mistakes when asking for an introduction
  • take the right action time and time again to receive referral after referral.
  • make it impossible for your clients not to refer you
  • become more referable
  • get testimonials and use them effectively
  • learn simple ways to get recommendations and introductions

These modules can be delivered as tailor-made in-house half and full day trainings or as ‘bite size’ sessions, designed to fit into the busy day-to-day schedules of your employees.

It is vital that you develop the skill of networking and the best way to do this is to call Milestone Experts.

If you would like to enhance your referral skills Call us today on:                    020 8337 5937 or email: info@milestoneexperts.co.uk

Testimonials

What are our clients saying about us?

“Gary Morgan at Milestone was introduced to me as someone who could train my team to deliver customer focused selling!  I am writing this Testimonial some three months after he started this project to say he has most definitely delivered as we have seen our rate of new customers climb.  Gary has given all of us the confidence to get on the telephone and talk to prospects and existing customers about what we do and how we can deliver more value.  We feel very comfortable with his approach”.

Claire Sandbrook – CEO Shergroup

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Tel: 020 8337 5937 : Full contact details

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