Telesales Training
Telesales Skills Training that helps your Telesales Team get better results and make more money from using the phone…
Call us today: 020 8337 5937
In today’s challenging times more and more businesses are turning to their Telesales Teams to generate much needed revenue. We at Milestone Experts are the ideal choice to enable businesses to maximise the potential of their Telesales Staff. We use tried and tested proven methods gained through many years of working in various Telesales functions to increase the revenue and profit of those we work with. We also use our experience in Telesales to show the best and most practical ways to increase your Telephone Selling results.
If you want to either get ahead or keep ahead of your competitors then your Telesales Team must be able to use effective telephone selling techniques.
Selling on the telephone is very different from face to face sales and your Telesales Team require a specific set of skills and techniques if they are to be successful. If you want your Team to be successful then it’s vital to give them the tools required.
Successful sales teams don’t happen by chance, they happen as a result of the training we offer.
Our training is much more than just theory. We offer fun, interactive and energising Telesales Skills Training that motivates your staff and increases both revenue and customer retention.
We deliver Telesales Skills Training at your premises which reduces down time and means your team can instantly get back on the phone and apply what they have learned.
If you would like your Telesales Team to get better results call us today on: 020 8337 5937 or email: info@milestoneexperts.co.uk
We provide In-House Phone Sales Training Courses in all major cities and surrounding areas such as: London, Surrey, Sussex, Hampshire, Birmingham, Manchester, Southampton, Brighton, Liverpool and Bristol UK to mention a few.
Gary Morgan and his Milestone Experts Team Increase your Sales through effective use of the phone and deliver Telesales Skills Training Courses in:
- Selling to New Customers
- Selling to Existing Customers
Here is what one of our Clients said about our Telesales Training:
“Gary Morgan at Milestone was introduced to me as someone who could train my team to deliver customer focused selling! I am writing this Testimonial some three months after he started this project to say he has most definitely delivered as we have seen our rate of new customers climb. Gary has given all of us the confidence to get on the telephone and talk to prospects and existing customers about what we do and how we can deliver more value. We feel very comfortable with his approach”.
Claire Sandbrook – CEO Shergroup
To see how we can help your Telesales Team call us today on: 020 8337 5937 or email: info@milestoneexperts.co.uk
Some of the Telesales Training topics we cover with your teams are:
- Preparing to make an effective phone call
- Introducing yourself and your company
- Establishing your customers needs and wants
- Asking effective questions
- Delivering the benefits of your value proposition
- Closing more sales
- Objection handling
- Negotiation skills that result in a win-win solution
- Cold calling confidently and without fear
- Account Management
- Managing time wisely
- Effective communication skills
- Initial and Advanced sales training
- Prospect calling
- Handling the gatekeeper
- Understanding buying motives
These modules can be delivered as tailor-made in-house half and full day trainings, staff talks or as ‘bite size’ sessions, designed to fit into the busy day-to-day schedules of your Telesales team staff.
